Although I have not written about it, such as my colleague Earl 'Rocky' Mackintosh, see here: http://www.macroltd.com/general/a-moving-experience-the-sad-truth ; my experiences with Verizon in the last several years has been nothing short of mind-numbing horrific. I am flabbergasted that a company could behave in such a boorish and predatory manner and get away with it...
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